Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Casey

Barbara Casey

December 19, 2025

5  out of  5
rating by Barbara Casey
"Great customer service Jade. She took care of all our needs , advised on discounts. Jade stayed on the phone until I had what I needed. Thank you for your patience and understanding."
Profile photo of Brooker Ray

Brooker Ray

December 16, 2025

5  out of  5
rating by Brooker Ray
"My husband and I went because we had a few questions about our policy and Jade was a jem. She answered all our questions and helped us to understand our policy better. Thank You Jade for all your help and knowledge. You are a Rock Star!!"
Profile photo of T Weisner

T Weisner

December 15, 2025

5  out of  5
rating by T Weisner
"Great experience with State Farm. Everyone I’ve interacted with has been really nice, helpful, and professional. Jada made everything easy today! She knew her information and helped me update my policies. I was in and out in no time! The positive energy inside was contagious. I would definitely recommend to family and friends"
Profile photo of Tatyana Jackson

Tatyana Jackson

December 15, 2025

5  out of  5
rating by Tatyana Jackson
"Miss Katrina always takes care of me."
Profile photo of Yolanda Powell

Yolanda Powell

October 22, 2025

5  out of  5
rating by Yolanda Powell
"Arneshea is one of the best no matter when I call or what I need she takes her time and explain it to me and finds me the best coverage for me and my family ."
Profile photo of Tomika Carroll

Tomika Carroll

October 21, 2025

5  out of  5
rating by Tomika Carroll
"Arnesha is always so helpful whenever I am in need of services and answering questions. She is an awesome asset to the office. I appreciate her positive energy, very professional and prompt responses to meet my insurance needs. Thank you Arnesha for that great customer service. The office is very pleasant and beautiful."
Profile photo of Dennis Darnez

Dennis Darnez

October 21, 2025

5  out of  5
rating by Dennis Darnez
"I'm always calling or visiting the office to help me take care of my insurance policies. This is a great office and Arneshea has always been there to help and assist me with any questions that i may have. Im pleased with the care and attention that the team gives to neighbors likes myself..."
Profile photo of Tadarius allen

Tadarius allen

October 21, 2025

5  out of  5
rating by Tadarius allen
"Working with Mrs. Arnesha Roots was an absolute breath of fresh air! From the moment we connected, she brought professionalism, confidence, and a personal touch that made the entire insurance process effortless. She’s not just great at what she does — she truly cares. Mrs. Roots took the time to listen, answer every question with patience, and make sure I was fully informed every step of the way. Her expertise and dedication made me feel completely at ease, knowing I was in good hands. What really makes Mrs. Roots stand out is her energy and her genuine kindness. She greets you with a smile that instantly puts you in a good mood, and her positive spirit is contagious. It’s rare to meet someone who blends knowledge, warmth, and integrity so effortlessly. If you’re looking for an insurance professional who truly goes the extra mile for her clients, look no further — Mrs. Arnesha Roots is the one you want on your side."
Profile photo of Donald Monroe

Donald Monroe

October 21, 2025

5  out of  5
rating by Donald Monroe
"I had the absolute pleasure of working with Mrs. Arnesha Roots, and I can confidently say she provides exceptional service from start to finish. Her professionalism, attention to detail, and genuine care for her clients truly set her apart. Mrs. Roots took the time to explain every part of the insurance process clearly, making sure I understood all my options and felt comfortable with my decisions. She goes above and beyond to ensure her clients receive the best coverage to fit their needs. What stood out most was her warm personality and positive attitude. Mrs. Roots greeted me with a smile every time and made the entire experience stress-free and pleasant. Her dedication, kindness, and commitment to helping others shine through in everything she does. If you’re looking for someone who combines knowledge, efficiency, and genuine compassion, I highly recommend Mrs. Arnesha Roots — she’s truly the best in the business!"
Profile photo of Shaccaro Ray

Shaccaro Ray

October 21, 2025

5  out of  5
rating by Shaccaro Ray
"Arneshea Roots is extremely recommended to contact for all your insurance needs I’ve been working with her 5 plus years now and she awesome she always give me a call every month to make sure I know that my payment is due she always looking to help any and everyone join the site farm team and be insured SHE’s THE ABSOLUTE BEST AT WHAT SHE DOES Thank You For Your Hard Work And Dedication!!!"
Profile photo of Armeika Oliver

Armeika Oliver

October 21, 2025

5  out of  5
rating by Armeika Oliver
"It’s a pleasure being a member of State Farm thanks to Arneshea for being very helpful in all situations, hands down,one of the best to do it."
Profile photo of Lyric

Lyric

October 21, 2025

5  out of  5
rating by Lyric
"Ms. Arneshea is AMAZING! She goes above and beyond to help meet your needs. She has exceptional customer service skills and I’ll always recommend her."
Profile photo of Charlonnie Chaney

Charlonnie Chaney

October 21, 2025

5  out of  5
rating by Charlonnie Chaney
"Katrina Worsham with State Farm is my go to agency. They are also prompt and fair. My agent Arneshea is always courteous and professional."
Profile photo of Rashawnda Lee

Rashawnda Lee

October 21, 2025

5  out of  5
rating by Rashawnda Lee
"I love State Farm. My agent, Arneshea Roots is very informative, she makes things smooth and easy. If you're ever in need of great insurance and great people, State Farm is the place to be"
Profile photo of Shalanda Watkins

Shalanda Watkins

October 21, 2025

5  out of  5
rating by Shalanda Watkins
"This office is the example of one call that's all. They take care of all my vehicles and home insurance which helps make that area of my life much better. Ask for Lennis or Jade they will get right on the job to help your insurance experience a breeze."
Profile photo of Matthew Parmelee

Matthew Parmelee

October 7, 2025

5  out of  5
rating by Matthew Parmelee
"I was very pleased with the care and attention I was given when visiting the office to care of an issue with a claim for something that happened to us not even their fault but they really stepped in and got it taken care of. I've got n nothing but good things to say about the entire team of nice young ladies up at the office! With a special hats off to Mrs. Arneshea because she was very knowledgeable knowing exactly what to do expeditiously. They're so nice and friendly every time I come in to pay my premium. I always look forward to going in and saying hi every month!!! Keep up the great work!!!"
Profile photo of Colby Moseley

Colby Moseley

October 1, 2025

5  out of  5
rating by Colby Moseley
"I had the pleasure of working with Sha’helen to get me set up with an amazing policy that was affordable and met my needs . She was sweet and very patient and I’m thankful for her. Amazing experience."
Profile photo of Demarco Ferguson

Demarco Ferguson

October 1, 2025

5  out of  5
rating by Demarco Ferguson
"Great location I’ve gotten 5star experience from every call or walk in at this location Ms Arneshea greets with great service and will help you with any need she can I call her Ms make it happen,thank you hope to be here long term……"
Profile photo of Lakasta Williams

Lakasta Williams

October 1, 2025

5  out of  5
rating by Lakasta Williams
"Arneshea always provides exceptional customer service. I recently added a Life Insurance policy and her attention to detail and personalized service was greatly appreciated. She is very knowledgeable and answered all my questions and concerns. I have recommended this Agency to several friends and family members."
Profile photo of Roshundra Pouncy

Roshundra Pouncy

October 1, 2025

5  out of  5
rating by Roshundra Pouncy
"My experience with ShaHelen has been NOTHING short of amazing! Very VERY sweet and professional lady, she communicates very fast and well. The policy she set me up for me and my 3 litties is perfect. Will definitely refer her to friends and family!"
Profile photo of Jasmin Baylor

Jasmin Baylor

September 29, 2025

5  out of  5
rating by Jasmin Baylor
"100 STARS! My service has been nothing but GREAT!"
Profile photo of Darlene Rossum

Darlene Rossum

September 23, 2025

5  out of  5
rating by Darlene Rossum
"The response to my inquiries are always expedient, professional, and courteous. My representative, Jade, is consistent with the exceptional "customer care" that is provided. Her attentiveness to our family's insurance needs is greatly appreciated. Thank you!!!!"
Profile photo of Kelvin Crawford

Kelvin Crawford

September 19, 2025

5  out of  5
rating by Kelvin Crawford
"Can’t wait to see if it is full potential mr redmon"
Profile photo of Redd OToole

Redd OToole

September 19, 2025

5  out of  5
rating by Redd OToole
"Mr Redmon is amazing and I can't wait to see him with his own agency"
Profile photo of Matt Crawford

Matt Crawford

September 19, 2025

5  out of  5
rating by Matt Crawford
"Great customer service Lenice !"